Refund Policy

Effective Date: 08/23/2026

1. Overview

This Refund Policy applies to services purchased from Antonic Digital LLC.

Because Antonic Digital provides customized professional services, including website design, landing page design, product page design, sales page design, web development, design implementation, conversion rate optimization, and A/B testing, refund eligibility depends on the nature of the service, the stage of the project, and the work already performed.

2. Refund Eligibility

Refund requests may be considered on a case-by-case basis.

In reviewing a request, we may consider the nature of the purchased service, whether work has begun, the amount of work already completed, resources allocated to the project, project-specific commitments, and any other relevant circumstances.

A payment does not automatically qualify for a refund solely because a client later decides not to continue with a project.

3. Work Already Performed

Where Antonic Digital has already performed services, produced deliverables, conducted research, completed design or development work, performed CRO analysis or testing, allocated resources, or otherwise carried out material project work, the corresponding portion of the payment may not be eligible for refund.

If only part of the agreed work has been completed, any refund consideration may take into account the value of work already performed and costs reasonably incurred.

4. Completed Services

Services that have been fully performed or completed are generally not eligible for a refund merely because the client changes their mind after completion.

If a client believes that an agreed service was not delivered as described, the client should contact us so that the matter can be reviewed based on the relevant project terms and circumstances.

5. Business Results

Our services may include design, development, optimization, strategic recommendations, and testing intended to improve digital performance.

However, marketing performance, website conversion rates, sales, revenue, customer behavior, A/B test results, and similar commercial outcomes can be influenced by many factors outside our control.

A failure to achieve a particular business result does not by itself create an automatic entitlement to a refund unless a specific outcome was expressly guaranteed in writing.

6. How to Request a Refund

To request a refund, contact us at office@antonic.digital and provide sufficient information for us to identify the relevant transaction or project and understand the reason for the request.

We may request additional information where reasonably necessary to evaluate the request.

We aim to review refund inquiries within a reasonable timeframe.

7. Approved Refunds

If a refund is approved, it will generally be returned through an appropriate payment method based on the original transaction and the capabilities of the applicable payment provider.

Processing times may depend on the payment provider, bank, card issuer, or other financial institution involved.

8. Chargebacks and Payment Disputes

We encourage clients to contact Antonic Digital directly if they believe there is an issue with a payment or service.

Direct communication allows us to review the project history, payment information, work completed, and other relevant circumstances before the matter is escalated through a payment provider.

9. Relationship With Cancellation

Cancelling a project does not automatically result in a full refund.

Cancellation and refund eligibility are separate matters. Cancellation requests are governed by our Cancellation Policy, while any refund associated with a cancellation is considered according to this Refund Policy and the relevant project circumstances.

10. Contact Us

Questions regarding refunds may be directed to:

Antonic Digital LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: office@antonic.digital

Website: https://antonic.digital